{"id":20,"date":"2026-03-18T10:56:57","date_gmt":"2026-03-18T08:56:57","guid":{"rendered":"https:\/\/antranslations.gr\/?page_id=20"},"modified":"2026-05-04T15:42:21","modified_gmt":"2026-05-04T12:42:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/antranslations.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">Frequently asked questions<\/h1><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-text--divi-font-header--h1y3ko5--default preset--group--divi-text--divi-font-body--h19rs5u--default preset--group--divi-text--divi-font-body--h1yjkjr--default\"><div class=\"et_pb_text_inner\"><p>Below you will find answers to the questions we hear most often. If your question is not listed, contact us directly and we will get back to you.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--group--divi-button--divi-button--h1c8vfa--sdudzkkpax_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-button--divi-button--h1c8vfa--sdudzkkpax\" href=\"https:\/\/antranslations.gr\/en\/contact\/\" data-icon=\"5\">Contact us with your question or request a quote<\/a><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Certified translation and notarization<\/h2><\/div><\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--group--divi-accordion--divi-font-body--h19rs5u--default\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">What is a certified translation and when do I need one?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>A <a href=\"\/services\/certified-translation\/\">certified translation<\/a> is a translation accompanied by a formal statement from a qualified translator or agency confirming its accuracy and completeness. In the context of Russia, certified translations must also be notarized, meaning a notary verifies the translator's signature and credentials. It is required when Russian authorities request an official translation of documents such as civil registry records (birth, marriage, and death), medical documents and certificates, administrative and court decisions, administrative documents, and certified copies of passports and identity cards.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">What is an apostille and do I need one?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>An apostille is an official authentication that makes a document issued in one country legally recognized in another, under the Hague Convention. For documents submitted to Russian authorities, a Greek document typically requires an apostille before the certified translation can be accepted. We provide certified translations, including notarization of the translator\u2019s signature. Where required, we can also assist with obtaining an apostille from the relevant Greek authorities.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">Can you translate from Russian into Greek with full certification?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. We provide certified translations in both directions: from Greek, Albanian, Italian, and English into Russian, and from Russian into Greek. Both directions include notarization where required.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">My previous translation was rejected by Russian authorities. Can you help?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, this is one of the most common reasons clients come to us. Rejected <a href=\"\/services\/translation\/\">translations<\/a> are usually the result of errors in terminology, name transliteration, or non-compliance with Russian documentation standards. We review the original translation, identify the problems, and produce a corrected certified version that meets the requirements.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">How do you calculate the price for a certified translation?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>We price certified translations by the page. One page equals 1,800 characters including spaces. Send us your document or page count and we will provide a quote in EUR or USD. Notarization of the translator\u2019s signature and, where requested, assistance with obtaining an apostille from the competent Greek authorities are charged separately, including any applicable consular or administrative fees.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_heading_2 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">General translation and language services<\/h2><\/div><\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_accordion_1 et_pb_accordion et_pb_module et_flex_module preset--group--divi-accordion--divi-font-body--h19rs5u--default\">\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">Which languages do you work with?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Our core language pairs are Greek, Russian, Albanian, Italian, and English. We work in all combinations between these languages and can accommodate additional languages for larger projects. Contact us to discuss your specific requirements.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">How long does a translation take?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Turnaround depends on the volume, language pair, and type of content. We confirm exact timelines when we provide a quote and we keep to them. For urgent requests, contact us directly to discuss what is possible.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">Do I need to visit your office?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>No. We work entirely remotely. You can send documents by email or via any of our messaging channels. Completed translations are delivered digitally, or by courier if you need physical copies.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">What is machine translation post-editing and how is it different from full translation?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Machine translation post-editing, or <a href=\"\/services\/machine-translation-post-editing\/\">MTPE<\/a>, starts with a machine-generated translation and has a human editor correct and refine it to a professional standard. It is faster and more cost-effective than full human translation and works well for high-volume content such as product manuals, reports, and websites. Full human translation is the better choice for sensitive, complex, or legally significant texts. We will recommend the right approach based on your content and requirements.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_heading_3 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Working with AN Translations<\/h2><\/div><\/div>\n\n<div class=\"et_pb_row_7 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_phoneWide et_flex_column_24_24_tabletWide\">\n<div class=\"et_pb_accordion_2 et_pb_accordion et_pb_module et_flex_module preset--group--divi-accordion--divi-font-body--h19rs5u--default\">\n<div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">How do I request a quote?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Send us your document or file, along with the word count or page count (1,800 characters with spaces equals one page), the target language, and your deadline. We will reply with pricing in EUR or USD. You can reach us by email, phone, Viber, Telegram, WhatsApp, or Facebook.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">Are my documents kept confidential?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. All documents and communications are handled under GDPR. We do not share your materials with third parties, and we do not retain documents beyond what is necessary for the project.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_11 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">Do you work with businesses as well as individuals?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. We work with both private individuals and corporate clients. For businesses with ongoing translation needs, we offer project management, custom glossary development, and CAT tool integration to ensure consistency across all materials.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_12 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-font-body--h19rs5u--default\"><h3 class=\"et_pb_toggle_title\">What are your working hours?<\/h3><div class=\"et_pb_toggle_content et_flex_module\"><p>We are available weekdays from 08:00 to 18:00 EET. On weekends and public holidays, we aim to respond within a few hours.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"AN Translations | Frequently Asked Questions","_seopress_titles_desc":"Answers to common questions about certified Russian translations, notarization, apostilles, pricing, and language services in Greece.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/antranslations.gr\/en\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}